Total postcode delivery exceptions:
AB, BT, BS, GY, HS, IM, IV, JE, KW, ZE
OUR DELIVERY SERVICES
Below, you'll find a step-by-step guide and all the relevant details about our flower delivery service.
Premium Delivery Service:
Our flower delivery service operates from Monday to Sunday. Please note that delivery times may vary depending on the delivery postcode and road conditions. In some cases, the delivery could be delayed by up to an hour.
Step-by-Step Delivery Guide:
UK - FREE SHIPPING (3 – 4 days) - FREE
*(Please note that the parcel is not guaranteed to arrive on the nominated day)
UK - ECONOMY SHIPPING (1 – 2 days) - £6.00 GBP
*(Please note that the parcel is not guaranteed to arrive on the nominated day)
LONDON - EXPRESS SAME DAY DELIVERY (12 pm - 8 pm) - £16.00 GBP
LONDON - SELECTED DAY (10 am - 8 pm) - £10.00 GBP
LONDON - SELECTED DAY (10 am - 6 pm) - £12.00 GBP
LONDON - SELECTED DAY (3 pm - 8 pm) - £14.00 GBP
UK - SELECTED DAY (8 am - 5 pm) - £16.00 GBP
UK - SELECTED DAY (8 am - 2 pm) - £20.00 GBP
UK - SELECTED DAY (7 am - 10 am) - £40.00 GBP
UK - WEEKEND (Saturday & Sunday) - £25.00 GBP
After selecting the preferred delivery method, proceed to the payment stage to complete your order.
Delay Refunds:
If, for any reason, your delivery is delayed and it reaches the recipient after the selected guaranteed delivery time slot, you will be entitled to a refund for the difference between the chosen delivery time slot and the next available delivery time slot.
Example:
In the example provided above, a refund of £4 would be processed for the price difference between the 2 pm and 5 pm guaranteed delivery option.
DELIVERIES TO OFFICES, HOSPITALS, BIG COMPANIES AND FUNERAL HOMES:
Please be advised that if the delivery address is an office, hospital, large company or funeral home - parcels are delivered to the "loading bay" or "reception". Due to the fact that couriers are often not allowed to enter private property, we are not responsible for when the reception or loading bay delivers your parcel to you. These are situations over which we have no influence and what counts is our delivery confirmation, not the time the parcel is delivered by the reception.
IMPORTANT SHIPPING INFORMATION:
If you choose the free or economy delivery option, please be aware that the product's arrival on the selected date is not guaranteed. While we always strive to deliver on the chosen day, it's important to note that free and economy delivery options utilize national couriers such as DHL, Royal Mail, and UPS. On some occasions, the parcel may arrive a day before or after the desired delivery date.
For guaranteed delivery on your chosen day, we highly recommend opting for our premium paid delivery options. In London, for most cases, we use private drivers to ensure timely delivery within the selected time slots when the premium delivery option is selected. This helps to ensure a reliable and precise delivery experience for our valued customers.
CHECKOUT INSTRUCTIONS:
During the final stage of checkout, after providing the delivery details, please ensure to select the correct delivery method from the delivery method menu.
MISSED DELIVERY:
Please be mindful of these points when planning your delivery and ensure that the recipient is available to receive the parcel on the scheduled delivery date and time.
We strive to provide the best delivery experience, and choosing the right delivery method is crucial to ensure your gift arrives on time and as expected. If you have any questions or need further assistance, feel free to contact our customer support team. Thank you for entrusting us with your delivery, and we look forward to bringing joy to your recipient!
FREE STANDARD FLOWER DELIVERY
(3 – 4 working days) - FREE
ECONOMY FLOWER DELIVERY
(1 – 2 working days) - £6.00
PREMIUM SELECTED DAY FLOWER DELIVERY
LONDON ONLY (10 am - 8 pm) - £10.00
PREMIUM SELECTED FLOWER DELIVERY
LONDON ONLY (10 am - 6 pm) - £12.00
PREMIUM SELECTED DAY FLOWER DELIVERY
LONDON ONLY (3 pm - 8 pm) - £14.00
PREMIUM SAME DAY EXPRESS FLOWER DELIVERY
LONDON ONLY (12 pm - 8 pm) - £16.00
FREE STANDARD FLOWER DELIVERY
(3 – 4 working days) - FREE
ECONOMY FLOWER DELIVERY
(1 – 2 working days) - £6.00
PREMIUM UK SELECTED DAY FLOWER DELIVERY
(8 am - 5 pm) - £16.00
SPECIAL UK SELECTED DAY FLOWER DELIVERY
(8 am - 2 pm) - £20.00
SPECIAL UK WEEKEND FLOWER DELIVERY
(Saturday & Sunday) - £25.00
Total postcode delivery exceptions:
AB, BT, BS, GY, HS, IM, IV, JE, KW, ZE
SPECIAL UK SELECTED DAY FLOWER DELIVERY
(7 am - 10 am) - £40.00
INTERNATIONAL SHIPPING
Shipping outside of the UK will be calculated automatically during checkout based on the rates provided by our network of couriers at the time of placing the order. Rest assured, we strive to offer you the most competitive shipping rates for your international deliveries. If you have any questions or need further assistance regarding international shipping, please feel free to reach out to our customer support team. We are here to ensure a smooth and seamless delivery experience for our valued customers worldwide. Thank you for choosing our service!
